FAQs

Papatui is for anyone who wants high-performance grooming essentials without the complicated routines. Our products are especially designed with men in mind, but they’re great for all skin types and anyone who wants to smell, feel, and look fresh.

Never. Papatui is 100% cruelty-free.

Yes! All Papatui products are dermatologist-tested and made with skin-safe ingredients suitable for sensitive skin.

While our products are labeled for men, it is thoughtfully formulated to be effective and beneficial for all. Skincare knows no gender, and these products can be enjoyed by anyone looking to elevate their routine. If you have any questions about suitability for your skin type, feel free to reach out to support@papatui.com.

You can shop Papatui online or find us at major retailers like Walmart and Target, both in-store and online.

We're working to ship to Canada and as soon as we do you'll be the first to know.

We currently only ship within the United States. We do not ship to the Virgin Islands, Puerto Rico, or Canada.

Yes, we offer free standard shipping on qualifying orders. Minimums may vary based on current promotions but our standard free shipping rate is +$40.

Orders typically ship within 1 - 2 business days. Once shipped, delivery usually takes 3 - 5 business days depending on your location.

As soon as your order ships, you’ll receive a tracking number via email. You can use this to follow your package’s journey in real-time.

We love our products and hope you do too. However, if you purchased your products through papatui.com and your order is not to your liking, please email us at support@papatui.com for more information.

If you did not purchase your products through papatui.com and instead at Target or Target.com, we recommend reaching out directly to Target for a refund.

When placing an order, select the “Subscribe” option on the product page. This will allow you to select the frequency in which you want that item delivered. Once you have successfully completed that order and checked out, you are enrolled and have created a subscription account.

Hold the can a couple inches from your skin, spray evenly across areas like underarms, chest, back, or feet, and let dry before dressing.

For best results and longest-lasting freshness, apply directly to clean, dry skin but this product can be sprayed on clothes too.

Yes! It’s made to be used on multiple areas of the body and is safe for daily use on underarms, chest, back, feet, and package.

Unlike a stick, this full-body 360° spray gives total coverage in hard-to-reach areas and dries fast with no sticky feel.

 Our deodorants help fight odor, while antiperspirants also reduce sweat. Look for “antiperspirant” on the label if you need sweat protection.

Both deodorant and antiperspirant sticks provide up to 48 hours of odor and/or sweat protection.

Our deodorants are aluminum-free. Our antiperspirants contain aluminum to help block sweat and keep you dry.

Yes! Our formulas are made without sulfates or parabens to keep your skin clean but not stripped.

Absolutely. They’re made for everyday use and tested to be gentle on sensitive skin.

The bar soap gives a rich lather in a classic form, while the body wash is liquid and easy to use in the shower. Both deliver a great scent and clean feel.

Our luxury scents are bold and fresh but not overpowering, made to keep you smelling incredible without being overpowering.

Our face care line is made for all skin types, including oily, dry, combination, and sensitive skin.

Yes. Our skincare products are all fragrance-free for sensitive users.

Start with Cleanser → Toner → Eye Gel → Moisturizer. You can swap in a Facial Scrub 2–3 times a week in place of your Cleanser to exfoliate your skin.

Yes, our formulas are designed to be lightweight, non-greasy.

None of that here. Our formulas are clean and conscious of no parabens, sulfates, or phalates. All of our products are made with clean ingredients.

No! Our tattoo care products are solely meant for healed tattoos to keep them looking bold and hydrated. These products should NOT be used on fresh tattoos.

The balm is rich and great for targeted moisture. The spray is lightweight, fast-absorbing, and ideal for quick, full-body refreshes or hard-to-reach areas.

Hydration is key to preventing fading. Our formulas nourish skin and enhance vibrancy so your ink stays sharp.

Safe for both! Whether your tattoo is color or black-and-gray, our formulas are made to enhance and rejuvenate it.

For healed ink, once a day is perfect to keep it looking vibrant.

If you have any questions or would like to get in touch with the PAPATUI team, please email support@papatui.com.

We take your privacy seriously and only use your data to enhance your experience with us.

As a customer, you have the right to:

• Request a summary of your personal information
• Request that we do not share or sell your data
• Request that we delete your personal data

To enact these rights, please fill out this Data Access Request Form.