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Frequently asked questions

General

Who is PAPATUI for?

PAPATUI is for anyone who wants high-performance grooming essentials without the complicated routines. Our products are especially designed with men in mind, but they’re great for all skin types and anyone who wants to smell, feel, and look fresh.

What does PAPATUI mean?

“PAPATUI” blends two meaningful parts of Dwayne Johnson’s identity: “Papa,” a nod to him as a devoted father and family man, and “Tui,” the nickname his grandfather lovingly gave him, meaning “little king” in Samoan.

Is PAPATUI tested on animals?

Never. Papatui is 100% cruelty-free.

Can women use PAPATUI products?

While our products are labeled for men, it is thoughtfully formulated to be effective and beneficial for all. Skincare knows no gender, and these products can be enjoyed by anyone looking to elevate their routine. If you have any questions about suitability for your skin type, feel free to reach out to support@papatui.com.

Can I find PAPATUI online or only in stores?

You can find PAPATUI at major retailers like Walmart and Target, both in-store and online as well as on Amazon.

Do you sell overseas?

Currently PAPATUI is only available for sale in the United States.

How to reach out to someone at PAPATUI?

You can contact us through our contact page! We will be happy to assist you.

Full Body Deodorant spray

How do I use the Full Body Deodorant Spray?

Hold the can a couple inches from your skin, spray evenly across areas like underarms, chest, back, or feet, and let dry before dressing.

Can I spray this directly on clothes or just skin?

For best results and longest-lasting freshness, apply directly to clean, dry skin but this product can be sprayed on clothes too.

Is this safe for underarms and other body areas?

Yes! It’s made to be used on multiple areas of the body and is safe for daily use on underarms, chest, back, feet, and package.

What makes this different from regular deodorant?

Unlike a stick, this full-body 360° spray gives total coverage in hard-to-reach areas and dries fast with no sticky feel.

Antiperspirant + Deodorant Sticks

What’s the difference between your deodorant and antiperspirant?

Our deodorants help fight odor, while antiperspirants also reduce sweat. Look for “antiperspirant” on the label if you need sweat protection.

How long does sweat & odor protection last?

Both deodorant and antiperspirant sticks provide up to 48 hours of odor and/or sweat protection.

Are your formulas aluminum-free or not?

Our deodorants are aluminum-free. Our antiperspirants contain aluminum to help block sweat and keep you dry.

Body Wash + Bar Soaps

Are these products sulfate-free?

Yes! Our formulas are made without sulfates or parabens to keep your skin clean but not stripped.

Can I use these every day on sensitive skin?

Absolutely. They’re made for everyday use and tested to be gentle on sensitive skin.

What's the difference between the bar soap and body wash?

The bar soap gives a rich lather in a classic form, while the body wash is liquid and easy to use in the shower. Both deliver a great scent and clean feel.

Are the scents strong or more subtle?

Our luxury scents are bold and fresh but not overpowering, made to keep you smelling incredible without being overpowering.

Facial Care

What skin types are your facial products made for?

Our face care line is made for all skin types, including oily, dry, combination, and sensitive skin.

Are these skincare products fragrance-free?

Yes. Our skincare products are all fragrance-free for sensitive users.

In what order should I use the facial care products?

Start with Cleanser → Toner → Eye Gel → Moisturizer. You can swap in a Facial Scrub 2–3 times a week in place of your Cleanser to exfoliate your skin.

Can I use these if I have acne-prone or oily skin?

Yes, our formulas are designed to be lightweight, non-greasy.

Do your products contain parabens, sulfates, or phalates?

None of that here. Our formulas are clean and conscious of no parabens, sulfates, or phalates. All of our products are made with clean ingredients.

Tattoo Care

What’s the difference between the balm and the spray?

The balm is rich and great for targeted moisture. The spray is lightweight, fast-absorbing, and ideal for quick, full-body refreshes or hard-to-reach areas.

Does this help with fading or just hydration?

Hydration is key to preventing fading. Our formulas nourish skin and enhance vibrancy so your ink stays sharp.

Is it safe to use on color tattoos or just black ink?

Safe for both! Whether your tattoo is color or black-and-gray, our formulas are made to enhance and rejuvenate it.

How often should I apply for best results?

For healed ink, once a day is perfect to keep it looking vibrant.

ACNE FIGHTING FACIAL CLEANSER

Does this face wash dry out the skin?

This acne-fighting cleanser is designed to be gentle. Skin irritation and dryness is more likely to occur if you are using more than once treatment at a time. If irritation occurs, only use one topical acne medication at a time or contact your Dermatologist.

What technology is used to enhance the product's effectiveness?

The product utilizes Clear Action Science and 2% salicylic acid to clear pores and reduce breakouts.

The pump is not working. How do I get the product out?

This product has a twist lock pump which makes it great for mess-free travel. Turn product to the left to unlock and to the right to lock.

I’m using acne medication, can I use this product too?

Don’t use this product in addition to other prescribed medication. Please consult with your doctor before using this product. 

ACNE FIGHTING BODY SPRAY

Will this spray stain my clothes?

Salicylic Acid can cause some discoloration to clothing, towels, and bed linens. In order to avoid staining, allow spray to thoroughly dry, use white linens, and apply strategically at night. 

Can I use this on my face?

No, you should not spray PAPATUI Acne-Fighting Body Spray directly on your face as it is formulated for the body and spraying it on your face can cause irritation. Avoid inhaling product while spraying.

Does this help chest and back acne? And when are you supposed to use this?

PAPATUI Acne-Fighting Body Spray was developed to help treat and prevent body acne including that found on chest, back, and legs. Before applying the spray, wash your body with a gentle cleanser. Start with once-daily application and gradually increase frequency if tolerated to avoid irritation.

PIMPLE PATCHES

Do these work on black heads?

The PAPATUI Pimple Patches were designed to help remove impurities from pimples. These patches can be worn during the day or overnight.

Will these come off while swimming?

The PAPATUI Pimple Patches are not waterproof nor recommended for use during swimming. For best results, it is recommended that you apply the pimple patches to clean, dry skin.

Can I wear these in the daytime?

The PAPATUI Pimple Patches can be worn during the day or overnight.

Does this work on cystic acne?

For major questions involving your skin, we recommend you discuss with your dermatologist.